FAQs

To help you save time, we’ve gathered our frequently asked questions. Search here for an instant answer. Whether you have a question about the status of your order, or you’d like information about our return policy, we’ve got it covered. Whatever your question, we’re always here to help.

Orders and account settings

After selecting the “Add to Cart” button, please review and confirm your order details. If you’d like assistance in placing your order, you can always write to us at support@dacostore.com.

In case your order has already been placed and the billing information is incorrect, you won’t be able to change it anymore. Please write us at support@dacostore.com and we will be happy to assist you. If the order has not yet been completed and changes need to be made, you will be able to edit the information on your account.

Shipping addresses cannot be changed once the order is placed. We highly recommend you double-checking the address before placing an order. Please write us at support@dacostore.com for further assistance. If the order hasn’t yet been completed, feel free to update the information in your account.

You can change your email address in your account settings "Account" > "Profile". Feel free to contact our customer service department at support@dacostore.com in case you have further questions..

Payment

We accept all major credit cards: Visa, Mastercard, Maestro, American Express.

We issue refunds immediately, however it is up to your banking institution as to when funds are made available, which is usually within 3-5 business days.

Shipping

Standard shipping: $6,05

Expedited shipping: $6.95

Priority Shipping: $13.99

Standard shipping takes 3-5 business days.

Expedited shipping takes 1-3 business days.

Priority shipping takes 1-2 business days

We’re able to ship within the continental USA.

Our representatives are available to assist you in the event your package is lost. Email support@dacostore.com and our customer service representatives will sort it out as fast as possible.

Here at DACO, we have 100% customer satisfaction guaranteed! Please feel free to contact us at support@dacostore.com. Our customer service representatives are always happy to help.

We ship via UPS, USPS, FEDEX, DHL.

Returns & Refunds

We have a 30 days return policy. Simply return the unused item(s) in its original packaging and we will refund you the total amount.

You’ll receive a refund back to your original payment method, once you ship back the item(s). Returns must be processed within 30 days from the date you received your order in order to be eligible for a refund.

Please contact us at support@dacostore.com and one of our customer service representatives will be happy to assist you.

Please contact the site you originally purchased your item(s) from in order to initiate a return process.